- Update your Service Victoria app at the App Store (External link) or Google Play Store (External link).
- Open the Service Victoria app and click on ‘Add certificate via myGov’. If you don’t want to add your COVID-19 digital certificate right now, you can tap ‘Close’ and add it another time.
- Log in to your myGov account. If you don’t have a myGov account, get one at myGov account (External link).
- Scroll to ‘proof of COVID-19 vaccination’ and tap ‘Go to Medicare’.
- Tap ‘View History’
- Tap ‘Share with check-in app’.
- Tap ‘Service Victoria’.
- Once you’ve read the conditions, tap ‘Accept and share’. You’ll see the message: ‘Sending certificate’.
- Once you see your COVID-19 digital certificate, tap ‘Add certificate’.
Your COVID-19 digital certificate is now added to your Service Victoria app and linked to the QR code check-in function.
You can also add your certificate using the Express Plus Medicare app, if you have it installed – and if you don’t have Medicare, you can add your certificate using your individual identifier in myGov.
If you are having difficulty you can contact the Commonwealth Government’s hotline 13 23 07.
If all else fails, carry a copy of the certificate that was issued by the clinic that administered your vaccine doses.
Barry O'Connor