By way of background information, the story begins with a local not-for-profit community group, that was formed many years ago by returned service men and women from the 2nd World War. The group was formed originally to honour the extraordinary work done with prisoners of war by a person who was born in the region.
I had been ‘co-opted’ onto the committee not long after moving back to Victoria in 2006, by a friend who had also been connected to one of the survivors of the Changi prison camp. This person had coached both of us as juniors in tennis.
The local committee had always operated for the benefit of the community and after completing a memorial to the person in question in 1996, they used the remaining donated funds to sponsor local disadvantaged children with their transition from secondary school to university.
After operating for over 30 years, the value of the investments was not generating sufficient funds to cover the rising costs of the scholarships. The decision was taken by the remaining committee members, to cease the activities, and after using a bequest to complete a restoration of the memorial, the remaining funds were to be donated to a local charity to assist with their student support programs.
Being one of the younger members of the committee, the task fell to me to facilitate the processes. The local monumental masons were contacted and fortunately gave a quote for the restoration, that matched the amount of the bequest. The memorial had a complete restoration prior to the responsibility for ongoing maintenance being transferred to Benalla Council.
Following this, the bank account was closed, the handover of the remaining funds to a local charity took place on 20th June 2024, and the community group then ceased to exist.
With the assistance of the current Treasurer, we had completed the memorial restoration and the winding up of the group finances, and we thought that we had put everything neatly to bed — WRONG!!
A letter dated 30th September 2025 was received from the Australian Tax Office at the address of the original Treasurer, who’d had passed away some five years earlier.
I immediately contacted the last Treasurer, and he confirmed that he had no knowledge of the ABN or the details contained within the ATO communication. Given that none of the remaining committee members knew of the existence of this ABN, I commenced a process into attempting to advise the ATO that the community organisation no longer existed and attempted to cancel the ABN!!
What followed was bureaucracy meeting human coincidence in the most unexpected way.
I followed the prompts in the ATO internet contact process, and when their AI system could not comprehend what I was attempting to advise, I was directed to a ‘real’ person, or at least I thought so. After explaining that the recipient of the ATO letter was no longer with us, and that the community group no longer existed, the ‘person’ on the other end of the phone, which could have been anywhere including Upper Kumbuckna West, advised that “I was not an authorised person” and would have to contact my taxation accountant to have them cancel the ABN. I did explain that the ‘authorised person’ had passed away some five years ago and was unable to cancel the ABN himself!!
I hit a ‘stone wall’.
As advised by the ‘person’ at the ATO, I duly made an appointment with my taxation accountant and explained the process that I had been through. It was reassuring to be advised by the accountant that a number of Benalla community not-for-profit groups had already been through the same process. However, they may have had a better result than that which was about to unfold!!
Feeling reassured, I left the matter with the accountant, only to be advised a few days later that they had also met the same ‘stone wall’ at the ATO…..and the ABN was still registered!!
I was at a function late last month and was speaking with a person about the issue that had arisen with the former community group and the ATO. I was astonished to discover that this person, was in fact, now living at the ‘delivery’ address and was the person who eventually located the current charity and delivered the ATO letter.
I‘m sure that the current resident will let me know if another letter addressed to the ‘Group’ from the ATO, arrives in the mailbox.
Barry O’Connor.
November 2025.
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