The second session saw Margaret Jenkins, ably assisted by Geraldine McCorkell, run a session on using My Gov for those that attended. My Gov is a relatively new innovation which encourages everyone to use it to contact Medicare, Centrelink, The Australian Taxation Office, My Aged Care and many other Government departments. Using My Gov saves people wanting to find out information being on the phone for a long period of time to the relevant department.
Be Connected have a very good segment on My Gov, and explain that all anyone needs to start a My Gov account is an Email address and a mobile phone number. Once the initial My Gov account is set up for one entity such as Medicare, other Government departments can be added at a later date as required.